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Technology Solutions in Ohio: Ask Potential IT Vendors These Questions

Technology Solutions in Ohio: Ask Potential IT Vendors These Questions

by Freedom Linx | May 14, 2024 | Technology Solutions

The world of IT is complex. When you have a city, school, or business to run and you’re solely focused on communications, customer service, and continuity, it can be easy to ignore the technology aspect of the organization. This is where selecting IT vendors can come...

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Contact us today to schedule a free consultation and learn more about the benefits we could bring to your home or business.

68 Star Drive, Chillicothe, Ohio 45601

Monday-Friday 8 AM – 5 PM

Phone: 614-417-1504

Email: info@freedomlinx.com

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FreedomLinx – Essential Package

For the company that wants to improve efficiency by enhancing its internal communication. Here you will find the possibility to share documents, chat, call with a click and view the status of colleagues – including geolocation. Collaboration is ideal for multi-location offices and teams working on shared projects.

Streamlining daily communication processes saves each employee an average of 2 hours a day from the time that’s usually spent on routine activities such as telephoning and exchanging information.

  • Web Collaboration
  • Up to 10 Devices for each user
  • Click to Dial / Call Pop-Up
  • iPhone/Android client
  • Live presence in Phonebook
  • Activate FAX server for all users
  • Chat and Presence
  • Post – it
  • File transfer
  • Desktop Sharing
  • WebRTC Video Calls peer-to-peer
  • Full access to Phonebooks
  • Call recording

Ideal for: backoffice staff, work teams.

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FreedomLinx – Business Package

In addition to the features that allow you to streamline your daily processes (Collaboration and videoconferencing), your company can increase productivity by opening up your communications to the outside world.

The PBX will be perfectly integrated with your CRM.

In addition, WebRTC opens up the flow of communication to the outside and connects your website to your offices: online visitors can contact the right person with a click and so can your employees, reducing the percentage of calls and contacts lost.

  • All Essential Features included
  • WebRTC – Chat – Audio – Video – Desktop sharing from the company website
  • WebRTC video conference – 1 license per each user who needs to set up conferences
  • Web API
  • TAPI
  • Predictive dialer API
  • Attendant Console
  • Outlook integration
  • Zoho integration
  • Agents call activity logging

Ideal for: marketing, sales, customer service and support, call center operators.

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FreedomLinx – Premium Package

All the advantages of a secure PBX, with streamlined internal and external communication that increases your productivity – plus the ability to control the performance and activity of your offices.

CDR-View provides you with all the data and statistics you need to measure your productivity and that of your employees. You’ll be able to see trends, workloads, communication flows and results in real time. You can easily work out the best strategies to manage your activities and achieve your goals.

  • All Essential and Business Features included
  • CDR View
  • “Contact Center” – Management interface
  • ASR (automatic speech recognition)*
  • TTS (text to speech)*
  • Worldwide Phonebook**
  • Voicemail Transcription
  • Access to dashboards

* 2h per Month per License
** System wide features. One license activate the feature for the full system

Ideal for: management, call flow monitoring and analysis, contact center activity reports.

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FLX490G

The FLX490G is perfect to monitor a high number of colleagues and manage high volumes of calls.

  • 4.3’’ color display 480*272
  • Max 60 BLF (phone + ext. module)
  • 1 Extension module WP490EXT included
  • Up to 3 ext. modules supported
  • USB headset support
  • Presence monitoring in phonebook
  • Caller image
  • 2 x Gigabit Port 10/100/1000
  • 802.3az Green Ethernet
  • Support of WPEHS
  • Monitoring of presence status via BLF keys

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FLX410

The FLX410 VoIP phones have a simple and intuitive user-friendly interface.

  • Display:132*64 LCD
  • 2 x Port 10/100
  • PBX phonebooks
  • Max 4 BLF keys
  • PoE IEEE 802.3af
  • Online call history
  • Quick DND key
  • Visual / Audio BLF
  • Voicemail notification

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FLX480G

The Office Phone for Your Employees.

Amplify your efficiency and monitor your coworkers’ availability thanks to the integrated Collaboration feature.

FLX480G comes with a USB Type-C plug for headsets. This new version of the USB port guarantees improved audio quality and many more convenient features.

FLX480G also features such incredible advantages as a new, faster chipset, Opus integration, and full compatibility with USB Bluetooth, 5G and WiFi dongles.

Using FLX480G’s BLF keys and its generously sized screen, you can simply glance at the phone to check whether your coworkers are available, busy, or in do not disturb mode. These statuses are synced with Collaboration for unified implementation and personal convenience.

Features of FLX480G

  • USB-Type C input
  • USB Headset-compatible
  • USB Bluetooth dongle connectivity
  • New, faster chipset
  • Opus compatibility
  • 5G / WiFi dongle-ready
  • Added support for monitoring presence status of colleagues via BLF keys

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FLX- Vision

The desk phone with presence and video designed for managers.

FLX – Vision is an Android device, WebRTC ready, it is equipped with 7” display and a 2 megapixel webcam, which makes it perfect for video calls and video conferencing.

You can receive video calls from another Vision, from a PC, from a door phone or from another Android device. Vision is the phone for your WebRTC video conferences.

All the features of FLX-480G +

  • Android 5.1 OS
  • 7” color display 1024*600
  • Touchscreen
  • Presence & Chat
  • 2MP webcam
  • WebRTC videoconference
  • WiFi 802.11b/g/n
  • Bluetooth 2.0
  • USB 2.0
  • 120 BLF keys

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FLX- SuperVision

The exclusive desk phone designed for Top Managers who desire to be in control.

FLX – SuperVision runs on an Android-based operating system and is equipped with an 8” display and removable webcam. FLX – SuperVision allows managers to monitor their company’s telephone activity (Call Center Wallboard).

All the features of FLX-Vision +

  • 8” color display 1280×800
  • 5 MP removable webcam
  • Integration URL (Wallboard)
  • 2 x Gigabit Port 10/100/1000
  • 802.3az Green Ethernet
  • Audio HD wideband
  • Dual band WiFi 2.4Ghz / 5Ghz, 802.11b/g/n
  • Bluetooth 4.1

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FLX – START

Wildix FLX – START VoIP phones have a simple and intuitive user-friendly interface.

  • Display:132*64 LCD
  • 2 x Port 10/100
  • PBX phonebooks
  • Max 4 BLF keys
  • PoE IEEE 802.3af
  • Online call history
  • Quick DND key
  • Visual / Audio BLF
  • Voicemail notification